Job Position: INVOICE TO CASH – COLLECTIONS (OTC)
Company Name: Genpact
Qualification: Graduation
Job Location: Gurgaon/ Gurugram, Haryana
Salary: Up to 6 LPA (Expected)
Job Description:-
Now, were calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing.
People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.
We are inviting applications for the role of Collections
Responsibilities
• Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
• Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also
• Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
• Inbound & outbound calling
• Provide payment plans basis customer requirement
Qualifications we seek in you
Minimum qualifications
• B.com graduates are eligible
• Strong Communication Skills (verbal and written)
Preferred qualifications
• Good customer handling skills
• Good communications skills
• High Energy level
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.