Job Title: Revenue Lead – East
Salary Package: ₹22,000 – ₹28,000 a Month
Company Name: OyoCSM
Job Location: Kolkata, West Bengal
Qualification : Bachelor’s Degree
Job Info:
Revenue Lead will be the single PoC from OYO for all property owners in that cluster. He/she will be responsible for driving business performance, maintaining relationship with owners, driving customer experience, resolving owner escalations and owning operations delivery for existing properties in the cluster
Key Responsibility :
- Drive line sales through various means from existing OYO clients
- Help generate revenue by driving occupancy and ensuring availability of sellable rooms
- Ensure collection of accounts receivable/outstanding amount from clients/accounts
- Maintain and review monthly sales tracker of accounts and targets
- Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business
- Manage assigned portfolio of owners of the hub and prevent churn by solving partner issues proactively
- Ensure cluster performance of Cx metrics against target, especially driving guest experience performance for bottom properties in the cluster
- Manage daily operations of various SMART hotels and ensure adherence all OYO operational procedures and guidelines
- Ensure quality standards to promote repeat business. Implement and lead new initiatives at property to maintain great guest experience.
Experience :
- Minimum 2 to 7 Years of Experience
- Experience in hotel industry would be an added advantage