Job Name : Operations Analyst
Salary : ₹18,000 –₹38,000 per month
Company Name : PhonePe
Location :Bengaluru, Karnataka
Qualification : 10th, 12th, Graduation
Language : English/Hindi
Job Info –
- Primarily handling merchant escalated cases daily.
- Working with the internal stakeholder to extract the resolution.
- Identify opportunities for process improvement, considering the merchant and partner experiences
- Proactively help to resolve Merchant concerns in a timely, professional and positive manner, escalating issues to next level or other internal stakeholders, as needed
- If required need to connect with the merchants via Phone or non-voice channel, to understand and work on the case efficiently and effectively
- Flexible to take up extra initiative or additional work as per the organizational requirement.
Click Here : Apply Now
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