Job Title: Customer Support
Salary Package: ₹18,000 – ₹32,000 a Month
Company Name: Coda Payments
Job Location: Kolkata, West Bengal
Qualification : 10th, 12th, Graduation
- Ensure that our customers have a great experience using our service by responding to their questions via phone, SMS, e-mail, Facebook, CRM, and any other way that customers might think of to get in touch with us.
- Liaise with our mobile operator, Merchants and other partners as required to help quickly resolve any problems that customers have using our service.
- Assist to conduct and carry out transaction tests to identify any potential issues of payment channels.
experience in customer-focused role (service, hospitality, call centre, etc.)
- Positive personality and attitude
- Flexible to changes and has sense of urgency
- Excellent problem-solving skills
- Time management skills
- Prior experience in leading a team will be a big plus
- Fluent in English, Hindi, and Bengali ( Urdu is a plus)
Call Here : Apply Now
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