Job Name: Processor
Salary: ₹18,000 –₹35,000 per month
Company Name: Wipro Limited
Location: Noida, Uttar Pradesh
Qualification: 10th, 12th, Graduation
Language: English/Hindi
Job Info –
-
- Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
Assist clients with navigating around product menus and facilitate better understanding of product features
Troubleshoot all client queries in a user-friendly, courteous and professional manner
Maintain logs and records of all customer queries as per the standard procedures and guidelines
Accurately process and record all incoming call and email using the designated tracking software
Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
Organize ideas and effectively communicate oral messages appropriate to listeners and situations
Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
- Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
Click Here : Apply Now
Tags : wipro noida vacancy,wipro noida jobs for freshers,wipro noida sec 16 hiring,wipro ltd noida,wipro noida sector 127,wipro noida sector 62,wipro noida contact number,wipro bpo noida address,fresher jobs in noida sector 63,urgent job in noida for fresher,job in noida for fresher female,job in noida for fresher graduate