500+Post~Wipro Job Openings In Noida | Latest Job Hiring In Noida For Freshers | Work Form Job For 12th Pass Students

Job Name: Processor

Salary:  ₹18,000 –₹35,000 per month

Company Name: Wipro Limited

Location: Noida, Uttar Pradesh

Qualification: 10th, 12th, Graduation

Language: English/Hindi

Job Info –

    • Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
      Assist clients with navigating around product menus and facilitate better understanding of product features
      Troubleshoot all client queries in a user-friendly, courteous and professional manner
      Maintain logs and records of all customer queries as per the standard procedures and guidelines
      Accurately process and record all incoming call and email using the designated tracking software
      Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
      Organize ideas and effectively communicate oral messages appropriate to listeners and situations
      Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs

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