1500+Post~Wipro Job Vacancy In Bangalore | Work From Home Job For Freshers 2022 | Private Company Job For Fresher 2022

Job Title: Technical Lead

Salary Package: ₹18,000 – ₹38,000 a Month

Company Name: Wipro

Job Location: Bengaluru, India

Qualification : 10th, 12th, Graduation

Job Info:

      • Review performance dashboard and the scores for the team
        Support the team in improving performance parameters byproviding technical support and process guidance
        Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
        Ensure standard processes and procedures are followed to resolveall client queries
        Resolve client queries as per the SLA’s defined in thecontract
        Develop understanding of process/ product for the team membersto facilitate better client interaction and troubleshooting
        Document and analyze call logs to spot most occurring trends .

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