Job Name: Customer Service Manager
Salary: ₹18,000 –₹30,000 per month
Company Name: Amazon
Location: Bengaluru, Karnataka
Qualification : Bachelor’s Degree
Job Info –
- Leading and developing a team of 40 to 50 associates within ADCI; responsible for the overall direction, coordination and evaluation of the team.
- Identifying and eliminating barriers to accuracy, productivity, and quality.
- Carrying out supervisory responsibilities in accordance with Amazon standard policies and procedures; additional responsibilities include interviewing, training and motivating employees; planning, assigning and directing work; rewarding and disciplining employees; and effective conflict resolution.
- Communicating policies to associates and become the primary information source for staff; following-up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken.
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