Post Name Claim Management Executive Date October 9, 2023 Short Info. Xiaomi India is inviting applications for the position of Claim Management Executive Here you are given complete information about the job. Must read the complete article for complete information.
Xiaomi India Recruitment 2023 Overview
| Company Name | Xiaomi India |
| Post Name | Claim Management Executive |
| Job Type | Full Time Job |
| Experience | 0 to 2 years |
| Function/Business Area | manufacturer of smartphones |
| Location | Bengaluru |
| Category | Sales |
| Official Website | Xiaomi India |
| Salary | UPTo 3.0LPA + Incentives |
About Xiaomi India Company
Xiaomi was founded in 2010 by serial entrepreneur Lei Jun, who believes that quality technology doesn’t have to cost a fortune. We develop great hardware, software and internet services for and with the help of Mi fans. Every company has a mission.
Why Should You Join
In fact, many Xiaomi employees were initially Mi fans before joining the team. As a team, we share a constant pursuit of perfection, constantly improving and improving our products to create the best user experience possible. And don’t be afraid when it comes to trying new ideas and pushing your own limits.
Responsibilities :
· Responsible for end-to-end claim management, tracking of claims ageing wise & resolution of claims within required TAT
· End to end management of claim dashboard, getting claim update status on daily basis from insurance partners & updating the dashboard with the right status update.
· Validate the claim data shared by insurance partners for data correctness, report with insurance partners for any missing data in the report.
· Complete ownership of high ageing claims, especially claims >30 days & ensure the claims getting resolved immediately, maximize efforts in reducing the no of claims moving to the high ageing bucket.
· Validating the data on claims closed by partner on daily basis, observe for any incorrect closures & escalate with insurance partners on such improper closures.
· Complete ownership on claim escalations raised by internal/external teams, cross functioning with the respective teams & ensure faster closure on escalations raised
· Conduct weekly review meetings with insurance partners, report for any issues faced with respect to claims & follow up for quick closure.
· Monitor complaint trends and identify opportunities for improvement.
· Develop and implement new claims processing procedures.
Education Requirement :
- Bachelor’s Degree
Skills Requirement
Excellent communication, active listening, and interpersonal skills to understand customer issues and provide compassionate assistance.
Ability to handle customer complaints, disputes, and difficult situations calmly and professionally and find mutually beneficial solutions.
Strong analytical and problem-solving skills to evaluate complaints, identify root causes of problems, and recommend effective solutions.
Location
Bengaluru, Karnataka
How To Apply For a Xiaomi India Claim Management Executive
- You can now access the official website.
- Read the official announcement for further information.
- Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
- You press the final submission button a at this point and wait.
- On your screen, your application form will display.
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