| Post Name | Executive/Senior executive |
| Date | October 23, 2023 |
| Short Info. |
Wipro Limited is inviting applications for the position of Executive/Senior executive Here you are given complete information about the job. Must read the complete article for complete information. |
Wipro Limited Recruitment 2023 Overview
| Company Name | Wipro Limited |
| Post Name | Executive/Senior executive |
| Job Type | Full Time Job |
| Experience | 0 to 2 years |
| Function/Business Area | Information Technology |
| Location | Chennai |
| Category | Retail Assets |
| Official Website | Wipro Limited |
| Salary | UPTo 4.0LPA + Incentives |
About Wipro Limited Company
Wipro Limited is a leading global information technology (IT) services and consulting company. It is headquartered in Bangalore, India, and is one of the largest IT companies in the world. Wipro provides a wide range of IT services, including software development, infrastructure management, business process outsourcing, and consulting, to clients in various industries worldwide.
Why Should You Join
The pride of developing cutting-edge solutions, the privilege of learning from talented professionals, and the flexibility to work from home make Wipro a desirable workplace. Our passion, commitment, and social responsibility have played a significant role in our success story so far.
Responsibilities
Fielding all incoming assist requests from customers through telephoneand/or emails in a courteous way
Document all pertinent stop consumer identity statistics,together with name, department, touch statistics and nature of trouble orissue
Update personal availability withinside the RAVE device to ensureproductivity of the procedure
Record, track, and report all queries received, trouble-fixing steps taken and overall a hit and unsuccessful resolutions
Follow widespread approaches and strategies to solve all clientqueries
Resolve consumer queries as in line with the SLA`s described in thecontract
Access and keep inner know-how bases, sources andfrequently requested inquiries to resource in and offer powerful problemresolution to customers
Identify and analyze suitable product info to facilitatebetter consumer interplay and troubleshooting
Document and examine name logs to identify maximum going on tendencies toprevent destiny issues
Maintain and replace self-assist files for clients to speedup decision time
Identify pink flags and expand severe consumer troubles to Teamleader in instances of premature decision
Ensure all product statistics and disclosures are given toclients earlier than and after the name/e-mail requests
Avoids criminal demanding situations with the aid of using complying with carrier agreements
Education Requirement :
Bachelor’s Degree
Skills Requirement
Knowledge of competency requirements. Often demonstrated (partially) with minimal support and guidance.
Consistently performs all skills without instruction. Expand your capabilities to include difficult and unknown situations.
Apply this competency to any situation and also serve as a guide for others.
Mentor others and build organizational skills in competency areas. This competency serves as a key resource and is recognized throughout the organization.
Location
- Chennai, Tamil Nadu
How To Apply For a Wipro Limited
- You can now access the official website.
- Read the official announcement for further information.
- Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
- You press the final submission button a at this point and wait.
- On your screen, your application form will display.
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