Wipro Limited Job Recruitment 2023 – Customer Service Representative Posts – IT Company Job Vacancy In Noida

Post Name Customer Service Representative
Date August 22, 2023
Short Info.

Wipro HR Services India Pvt Ltd. is looking for a Customer Service Representatives

We are looking for smart professionals with a great attitude to make every single client interaction delightful.

Wipro Limited Recruitment 2023 Overview

Company Name Wipro Limited
Post Name Customer Service Representative
Job Type Full Time Job
Experience 0 to 2 years
Function/Business Area IT Company
Location Noida
Category Sales
Official Website Wipro Limited
Salary UPTo 3.0LPA + Incentives

About Wipro Limited Company

Wipro HR Services India Pvt Ltd. is looking for a Customer Service Representatives

We are looking for smart professionals with a great attitude to make every single client interaction delightful.

our Impact as a Customer Service Representative

Customer Service through calls, Chats & emails

Ensure timely and accurate service delivery at defined productivity levels

Build client & domain knowledge to be able to deliver a resolution on the first conversation

Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort

Maintain Internal & Client level delivery quality on calls, chats & email conversations

Adhere to Customer Service Attendance & Accountability policies

Execute issue /query resolution and ensure proper documentation & follow-upIdentify, share and support operational improvement

Why You Should Join 

Customer Service through calls, Chats & emails

Ensure timely and accurate service delivery at defined productivity levels

Build client & domain knowledge to be able to deliver a resolution on the first conversation

Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort

Maintain Internal & Client level delivery quality on calls, chats & email conversations

Adhere to Customer Service Attendance & Accountability policies

Execute issue /query resolution and ensure proper documentation & follow-upIdentify, share and support operational improvement

Education Requirement

  • Graduates in B.Com, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)

Skills and Requirements

Undergraduates purusing their graduation via distance learning mode are eligible to apply.

Candidates who have given their final semester exams and are waiting for their final result are also eligible to apply.

Excellent communication skills
Should be flexible to work in rotational shifts
Proficient in computer usage and Basic knowledge on MS Office
Defined career roadmap which offers growth opportunities

Performance based incentive program**
Investment in talent development and skills enhancement

Work life balance with 5 day work week
Collaborative environment with best in class professionals

Location

Chennai, India

How To Apply For a Wipro Limited Customer Service Representative

  1. To begin, click the Apply Now button given below.
  2. You can now access the official website.
  3. Read the official announcement for further information.
  4. Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
  5. You press the final submission button at this point and wait.
  6. On your screen, your application form will display.
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