Job Position: System Engineer
Company Name: Wipro
Qualification: Graduation
Job Location: Hyderabad/ Bengaluru
Salary: up to ₹4 LPA* (Glassdoor)
Job Description:-
Excellent communication skills, Remote Support
Answer incoming calls and respond to customer’s emails intimely manner.
Manage and resolve customer complaints.
Identify and escalate issues to supervisors as and when needed.
Document all call information according to standard operatingprocedures.
Recognize, document, and alert the management team of trends incustomer calls.
Create SOPs for new Issues and resolution given.
Complete call logs and reports.
How to Apply?
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Now, scroll down and click on the apply button.
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Now, fill the form and apply.