Post Name | Customer Service Agent – Non-Voice |
Date | Aug 22, 2023 |
Short Info. | Webhelp has announced a job opportunity Customer Service Agent – Non-Voice. This is a great opportunity in India. |
Webhelp Recruitment 2023 Overview
Company Name | Webhelp |
Post Name | Customer Service Agent – Non-Voice |
Job Type | Full Time, Regular |
Experience | 0-1 years of experience |
Qualification | Graduate |
Last Date | September 20th, 2023 |
Location | Gurugram, Haryana, India |
Official Website | jobs.webhelp.com |
Salary | Up to 5LPA (Expected) |
About Webhelp
Webhelp is a global customer experience and business process outsourcing company, dedicated to helping businesses connect with their customers. With a focus on innovation and exceptional service, Webhelp provides an environment for individuals to excel and contribute to delivering outstanding customer experiences.
What is Webhelp Looking For
Webhelp is seeking enthusiastic individuals to join as Customer Service Agents for non-voice roles. If you have a passion for customer interaction, strong communication skills, and a desire to provide top-notch support, this role offers an exciting opportunity.
Responsibilities at Webhelp Recruitment 2023
- Assist customers through non-voice channels such as chat, email, and messaging.
- Address customer inquiries, issues, and requests effectively.
- Provide accurate information and solutions to customers’ concerns.
- Collaborate with teams to ensure timely and satisfactory resolutions.
- Maintain high standards of customer service quality.
Requirements For Webhelp Recruitment 2023
- High school diploma or equivalent; higher education is a plus.
- Strong written communication skills for non-voice customer interactions.
- Problem-solving mindset to address customer inquiries and issues.
- Good multitasking skills to manage multiple customer interactions.
Webhelp Required Skills:
- Proficiency in written communication and use of digital platforms.
- Ability to understand customer needs and tailor responses accordingly.
- Patience, empathy, and a customer-centric approach to support.
- Adaptability to evolving customer inquiries and service standards.
- Eagerness to learn and adapt to various customer service tools.
How To Apply for Webhelp Recruitment 2023
To apply for Subject Matter Expert, follow these steps:
- To begin, click the Apply Now button given below.
- You can now access the official website.
- Read the official announcement for further information.
- Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
- You press the final submission button at this point and wait.
- On your screen, your application form will display.
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