| Post Name | Desktop Support Associate Technician |
| Date | Aug 9, 2023 |
| Short Info. | TTEC is inviting applications for the position of Desktop Support Associate Technician. Here you are given complete information about the job. Must read the complete article for related information. |
TTEC Recruitment 2023 Overview
| Company Name | TTEC |
| Post Name | Desktop Support Associate Technician |
| Job Type | Full Time, Regular |
| Experience | 0-1 years of experience |
| Qualification | Graduate |
| Last Date | September 20th, 2023 |
| Location | Ahmedabad, Gujarat, India |
| Work Mode | Work From Home |
| Official Website | TTECH.COM
|
| Salary | Up to 5,00,000 PA |
About TTEC
TTEC is a trailblazer in the realm of remote work solutions, championing innovation and customer-centric excellence.
As a global leader, TTEC offers a dynamic environment where employees thrive and make a real impact. Join a community of professionals dedicated to delivering top-tier support and driving success.
What TTEC is Looking For
- Flexible remote work options
- Competitive compensation
- Opportunities for growth
- Impactful and meaningful work
- Thriving virtual community
- Exposure to cutting-edge technology
- Global connections and collaboration
- Empowerment and decision-making
- Customer-focused excellence
- Innovation-driven environment
Responsibilities at TTEC Recruitment 2023
- Provide tier 1 support for technical issues across desktop, laptop, application, network, and server platforms.
- Efficiently handle customer calls and log them as per specified norms.
- Collaborate across internal and external teams for issue resolution.
- Play a key role in maintaining excellent customer rapport.
- Contribute to patch management and security compliance.
- Handle service requests, mailbox management, and backup monitoring.
- Assist in rollout/release management when required.
- Extend high-priority and end-to-end support to VIP users.
Requirements For TTEC Recruitment 2023
As a Desktop Support Associate Technician, you’re the go-to hero for resolving technical glitches.
Your expertise will empower clients through prompt issue analysis, problem-solving, and collaborative troubleshooting. Your role is vital in ensuring seamless operations and customer satisfaction.
TTEC Required Skills:
- Proficiency in technical support, troubleshooting, and problem-solving.
- Effective escalation and liaison abilities with internal and external teams.
- Documentation skills for maintaining a solution database.
- Strong analytical capabilities to identify and rectify failures.
- Familiarity with monitoring tools and first-level analysis.
- Understanding of client-server application connectivity.
- Capacity to manage multiple rollouts and projects.
How To Apply for TTEC Recruitment 2023
To apply for Subject Matter Expert, follow these steps:
- To begin, click the Apply Now button given below.
- You can now access the official website.
- Read the official announcement for further information.
- Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
- You press the final submission button at this point and wait.
- On your screen, your application form will display.
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