| Post Name | Customer Success Manager |
| Date | August 4, 2023 |
| Short Info. | Truecaller is inviting applications for the position of Customer Success Manager. Here you are given complete information about the job. Must read the full article for complete information. |
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Truecaller Recruitment 2023 Overview
| Company Name | Truecaller |
| Post Name | Customer Success Manager |
| Job Type | Full Time, Regular |
| Experience | 0-1 years of experience |
| Last Date | September 20th, 2023 |
| Location | Gurgaon, Haryana, India |
| Apply Online E-mail | truecaller.com
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| Salary | Upto 8,00,000 PA |
About Truecaller
- Our service is the leading caller ID and spam-blocking solution for Android and iOS devices worldwide.
- We have a diverse team comprising over 350 individuals representing approximately 35 nationalities. Our team members are located in various locations, including our headquarters in Stockholm, as well as offices in Bangalore, Mumbai, Gurgaon, Tel Aviv, and Nairobi.
- Supported by renowned global investors like Sequoia Capital, Atomico, and Kleiner Perkins Caufield & Byers, this venture enjoys the backing of some of the most prominent financial backers worldwide.
What Truecaller is Looking For
Are you passionate about delivering exceptional customer experiences and driving business growth? If so, the role of Customer Success Manager in the Enterprise Solutions Business Unit at Truecaller could be your calling.
As a Customer Success Manager, you will be at the forefront of building a scalable and velocity-driven customer success function.
Responsibilities at Truecaller Recruitment 2023
Role Customer Success Manager
Mode: Work from Office
Requirements For Truecaller Recruitment 2023
- Prioritizing and servicing customer accounts effectively, addressing any roadblocks that arise.
- Building and nurturing strong relationships with customers and key personnel post-sales.
- Assisting customers in seamlessly onboarding Truecaller’s enterprise product with process compliance.
- Collaborating with the Sales team to identify sales upgrades and cross-selling opportunities.
- Proactively managing churn across customers and ensuring timely servicing.
- Conducting joint business reviews to ensure customer satisfaction.
- Measuring and analyzing operational metrics for customer success.
- Implementing best practices and team structures to optimize customer support.
Education Requirement
Graduates
Truecaller Required Skills:
The candidate must be having these attributes:
- Active listening and understanding of the business contexts of clients
- Good Verbal and written communication
- Ability to work independently
Location
Gurgaon, Haryana, India
Interview
- Mode of Interview: – Online or nearest Company centres.
Training
- Online From Mobile or in Truecaller
How To Apply for Truecaller Recruitment 2023
To apply for the Customer Success Manager, at Truecaller, follow these steps: Truecaller Recruitment 2023
- To begin, click the Apply Now button given below. You can now access the Truecaller official website.
- Read the official announcement for further information.
- Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
- You press the final submission button at this point and wait.
- On your screen, your application form will display.
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