| Post Name | Technical Support – Voice / Blended |
| Date | Aug 21, 2023 |
| Short Info. | Trigent Software has announced a job opportunity Technical Support – Voice / Blended. This is a great opportunity in India. |
Trigent Software Recruitment 2023 Overview
| Company Name | Trigent Software |
| Post Name | Technical Support – Voice / Blended |
| Job Type | Full Time, Regular |
| Experience | 0-1 years of experience |
| Qualification | Graduate |
| Last Date | September 20th, 2023 |
| Location | Bangalore |
| Official Website | www.trigent.com |
| Salary | Up to 4LPA (Expected) |
About Trigent Software
Trigent Software is a trusted name in the IT industry, known for its cutting-edge solutions and unwavering dedication to client satisfaction. With a global presence and a diverse range of services, Trigent is at the forefront of technological innovation. Join a company that values expertise, teamwork, and continuous learning.
In the areas of infrastructure, cloud, mobility, BI, analytics, product engineering, QA & testing, IoT, big data, and artificial intelligence, we provide end-to-end consulting services, design, development, and managed services.
What is Trigent Software Looking For
- Competitive Compensation: Enjoy a competitive salary package with attractive incentives.
- Health and Wellness: Prioritize your well-being with comprehensive health insurance.
- Career Growth: Chart your career path with guidance and opportunities for advancement.
- Learning and Development: Enhance your skills through training and workshops.
- Collaborative Work Environment: Thrive in a collaborative culture that fosters creativity.
Responsibilities at Trigent Software Recruitment 2023
- Serve as a crucial link between clients and technical systems, ensuring smooth operations.
- Respond to customer-reported incidents through various channels, including voice, email, chat, and self-service.
- Identify, investigate, and diagnose issues, providing timely resolutions or assigning tasks to the appropriate team.
- Follow incident management processes to ensure efficient issue resolution.
Requirements For Trigent Software Recruitment 2023
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Proven experience in technical support or customer service roles is advantageous.
- Excellent verbal and written communication skills in English.
- Strong problem-solving abilities to address customer queries and technical issues effectively.
- Familiarity with software troubleshooting, network configurations, and operating systems.
- Ability to provide technical assistance over the phone or through chat/email.
- Good multitasking skills to handle voice and blended support tasks.
- Customer-centric approach with a focus on delivering exceptional service.
Trigent Software Required Skills:
- Strong incident management skills.
- Knowledge of O365, MS Office Suite, Active Directory, and hardware and software troubleshooting.
- Excellent verbal and written communication with email etiquette.
- Exceptional problem-solving and analytical abilities.
- Outstanding customer service skills.
How To Apply for Trigent Software Recruitment 2023
To apply for Subject Matter Expert, follow these steps:
- To begin, click the Apply Now button given below.
- You can now access the official website.
- Read the official announcement for further information.
- Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
- You press the final submission button at this point and wait.
- On your screen, your application form will display.
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