| Post Name | Customer Service Supervisor |
| Date | October 19, 2023 |
| Short Info. |
TATA SIA Airlines Limited is inviting applications for the position of Customer Service Supervisor Here you are given complete information about the job. Must read the complete article for complete information. |
TATA SIA Airlines Limited Recruitment 2023 Overview
| Company Name | TATA SIA Airlines Limited |
| Post Name | Customer Service Supervisor |
| Job Type | Full Time Job |
| Experience | 0 to 2 years |
| Function/Business Area | Airlines |
| Location | Amritsar |
| Category | Retail Assets |
| Official Website | TATA SIA Airlines Limited |
| Salary | UPTo 3.0LPA + Incentives |
About TATA SIA Airlines Limited Company
TATA SIA Airlines Limited operates under the name Vistara and provides aviation services. The company provides baggage handling, cargo, flight information, airport facilities, transportation and shopping services. Vistara serves customers around the world.
Why Should You Join
To assist in supervising and managing all aspects of Vistara operations and customer services at the airport including check-in, boarding, ramp handling, arrival and baggage services. Supervisory role also requires understanding of internal/ external stakeholder management with thorough knowledge of Emergency Response Planning
Responsibilities
Actively monitor the activities of the customer service team to ensure that daily operations at the airport run smoothly.
Improve ground service performance and deliver consistently superior service across your national network.
Ensure compliance with all regulations and/or regulatory requirements Company Policy
Ensure safe work practices to minimize the risk of injury to employees or damage to the aircraft
Irregular Operations and Crisis Plan and ensure preparedness to deal with the situation
Airport communities representing Vistara’s interests in society (e.g. AOC, SITA CUTE, etc.)
Ensure consistent and exemplary service delivery at all customer touchpoints Responsibility to deliver
Monitor OTP and take corrective actions
Ancillary revenue targets to be achieved
Ensure all compliance requirements are met Follow corporate and regulatory requirements (DGCA/IOSA, Labor Laws) . )
Precautions to ensure no revenue loss/theft or theft at airport level.
Emergency response preparation
Education Requirement :
- Must be at a level of Sr. Executive (1B) or 1 level lower than the position
- Minimum tenure in the current role and level – 18 Months as on release date of IJP and must have attained
- – Bachelor’s degree
Skills Requirement
- Ability to train, motivate and guide a team
- Strong supervisory skills with leadership acumen is required
- Excellent written and oral communication skills are must
- Basic Knowledge of MS(Word, Excel)
Location
- Amritsar, Punjab
How To Apply For a TATA SIA Airlines Limited Customer Service Supervisor
- You can now access the official website.
- Read the official announcement for further information.
- Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
- You press the final submission button a at this point and wait.
- On your screen, your application form will display.
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