Post Name Business Analyst Date August 25, 2023 Short Info. The Customer Care Manager Position exists for securing & improving Tata Motors Service Business & Customer Satisfaction in the assigned Territory. This would be done through Channel Management.
Tata Motors Recruitment 2023 Overview
| Company Name | Tata Motors |
| Post Name | Business Analyst |
| Job Type | Full Time Job |
| Experience | 0 to 2 years |
| Function/Business Area | IT Company |
| Location | India |
| Category | Customer Services |
| Official Website | Tata Motors |
| Salary | UPTo 3.0LPA + Incentives |
About Tata Motors Company
The Customer Care Manager Position exists for securing & improving Tata Motors Service Business & Customer Satisfaction in the assigned Territory. This would be done through Channel Management by ensuring Workshop Profitability & Satisfaction and also Customer Delight –Both Customer Satisfaction & Dis-satisfaction Management by ensuring Aligned Network with Service Business Growth through Dealer Service in Inflow , Spare Parts Consumption , Process , Productivity & Service Marketing
Why You Should Join
Developing Self and Others – Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel
Leading Change – Recognizing the need for change, initiating and adapting to change
Driving Execution – Translating strategy into action and execution
Leading by Example – Encouraging and following ethical standards
Motivating Self and Others – Inspiring teams and individuals
Customer Centricity – Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations
Education Requirement
B Tech in Automobile or Mechanical
Skills and Requirements
- Good PC skills, esp. in Word/ExcelStrong communication, interpersonal, analytical, and mathematical skills