Job Title: Team Member
Salary Package: ₹20,000 – ₹25,000 a Month
Company Name: Tata Motors
Job Location: All India
Qualification : 12th Pass
Job Info:
Executive, Warranty CVBU claims Management entails processing CVBU Warranty claims in accordance with the established guidelines, maintaining the necessary documentation, and responding to dealer queries
Work Experience
Warranty Administration :
- Process warranty claims in accordance with the guidelines
- Assist warranty team members for process related queries.
- File warranty documentation and maintain records as necessary
- Assist in SOX control documentation
- Respond to queries from dealers
- Analyse data with focus on reducing warranty expense
- Follow up with the business and distributors regarding unpaid claims
Long Description
Functional Knowledge of S&OP process (Must Have)
Knowledge of Automobile claim administration process for Commercial Vehicle.
Knowledge of SAP/Dealer Management System/ CRM/Siebel/Other Automotive dealer management system or portal or module
Technical Skill required
Technical & Practical work experience on Commercial vehicles in automobile dealer/service center/workshop
Experience in Automotive industry or automotive dealer/service centre as Service advisor / Warranty Manager / Senior Technician with hands-on experience of failed parts root cause analysis
Good communication (written & verbal) and analytical skill