Post Name Customer Service – Digital Sales Date October 7, 2023 Short Info. TATA Capital is inviting applications for the position of Customer Service – Digital Sales Here you are given complete information about the job. Must read the complete article for complete information.
TATA Capital Recruitment 2023 Overview
Company Name | TATA Capital |
Post Name | Customer Service – Digital Sales |
Job Type | Full Time Job |
Experience | 0 to 2 years |
Function/Business Area | Financial services |
Location | Gurgaon |
Category | Sales |
Official Website | TATA Capital |
Salary | UPTo 3.0LPA + Incentives |
About TATA Capital Company
Tata Capital and its subsidiaries are engaged in providing/providing a wide range of services/products in the financial services sector and are engaged in various business segments such as Trade Finance, Consumer Finance, Wealth Services, Tata Card Sales and Marketing.
Why Should You Join
· Achieve established business objectives by acquiring new customer relationships across numerous digital journeys.
· Proactively understand customer needs and cross-sell multiple products based on requirements.
· Must adhere to all lead and deal renewal policies and guidelines and best practices established by the business team.
· Executes all activities/campaigns according to each Digital Sales manager’s plan.
· Demonstrate customer focus by executing all customer interface processes within defined timelines.
Collaborates with various internal/external teams (contact center, internal business teams, aggregators) to provide timely service to all customers seeking mortgage products.
Responsibilities :
· Achieve and exceed business objectives in terms of profitability, optimal product mix, and procurement quality
· Must prove to be the single point of contact for all customer financial needs
· Ensure that there are no failures in compliance with policies and systems as specified
・Quality of procured files must meet prescribed guidelines
・Build target number of customer relationships within agreed schedule
・Achieve and exceed customer acquisition goals
· Update all leads shared by internal/external stakeholders in a timely manner.
・Achieves sales goals for HL products in assigned territory
・Ensures customer satisfaction matrix is met in all customer relationships
・Provides timely communication to all stakeholders Do her MIS report.
· Pass the certification exam within the specified time limit .
Education Requirement :
Any Graduate
Skills Requirement
・Knowledge of all financial products such as mortgages, home loans etc.
・Knowledge of regulatory compliance and local market procedures
・Knowledge of reviewing legal agreements, data uploads across SFDC, handling large amounts of data and Presenting the ability opportunities used for sizing.
· Excellent communication and presentation skills – Must be able to speak and persuade internal and external stakeholders to take actionable actions in a timely manner.
Location
Gurgaon, Haryana
How To Apply For a TATA Capital Customer Service – Digital Sales
- You can now access the official website.
- Read the official announcement for further information.
- Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
- You press the final submission button a at this point and wait.
- On your screen, your application form will display.
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