| Post Name | Associate-CS Internet |
| Date | Aug 29, 2023 |
| Short Info. | Sutherland has announced a job opportunity Associate-CS Internet. This is a great opportunity in India. |
Sutherland Recruitment 2023 Overview
| Company Name | Sutherland |
| Post Name | Associate-CS Internet |
| Job Type | Full Time, Regular |
| Experience | 0-1 years of experience |
| Last Date | September 20th, 2023 |
| Location | Chennai / Kochi |
| Official Website | jobs.smartrecruiters.com |
| Salary | Upto 5LPA (Expected) |
About Sutherland
Sutherland is a globally recognized business process transformation company that provides exceptional customer service solutions. With a commitment to innovation and excellence, Sutherland empowers businesses to deliver seamless customer experiences and achieve operational excellence.
What Sutherland is Looking For
Sutherland is in search of dedicated individuals to join their team as Associate-CS Internet. This role offers an exciting opportunity to be part of a customer-centric environment, providing support and solutions to enhance customer satisfaction.
Responsibilities at Sutherland Recruitment 2023
Collaborate with multidisciplinary teams to understand project goals and requirements.
Interact with customers via various communication channels (phone, email, chat) to address inquiries, resolve issues, and provide assistance.
Deliver outstanding customer service by understanding and fulfilling customer needs.
Provide accurate and timely information regarding products, services, and processes.
Document customer interactions and maintain detailed records for future reference.
Collaborate with cross-functional teams to ensure prompt resolution of customer concerns.
Strive to achieve performance metrics and deliver a high standard of service.
Continuously enhance product and service knowledge to provide informed responses.
Requirements For Sutherland Recruitment 2023
High school diploma or equivalent; higher education is a plus.
Previous customer service experience is advantageous but not mandatory.
Proficiency in using computers and navigating software applications.
Strong communication skills in English, both written and verbal.
Ability to empathize with customers and understand their perspectives.
Effective problem-solving and conflict resolution skills.
Flexibility to work in shifts, including weekends and holidays.
Sutherland Required Skills:
Customer-focused mindset with a genuine desire to assist and support.
Quick learner with the ability to adapt to evolving processes and systems.
Detail-oriented with good organizational skills.
Ability to manage multiple tasks while maintaining a positive attitude.
Team player who can also work independently.
Willingness to contribute to a positive and collaborative work environment.
How To Apply for Sutherland Recruitment 2023
To apply for Subject Matter Expert, follow these steps:
- To begin, click the Apply Now button given below.
- You can now access the Paytm Insider official website.
- Read the official announcement for further information.
- Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
- You press the final submission button at this point and wait.
- On your screen, your application form will display.
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