Job Title – Customer Support Executive
Qualification – Graduation
Company Name – SuperProcure
Location – Kolkata, India (Remote)
Salary – Rs. 2 to 4 LPA
Job Description:
Required Qualifications & Skills:-
Bachelors /Masters’s Degree in relevant fields
0-1 year experience in relevant fields
Must possess excellent verbal, written, and communication skills. (English/local language)
Confident and crisp communication over calls presence.
Should have basic knowledge of MS Excel & PowerPoint.
Experience in selling logistics solutions will be an advantage.
Ability to manage time effectively and multi-task without losing attention to detail
We look for people with Empathy, Passion, Persistence, and Ability to learn new things.
Job Description & Responsibilities:-
SuperProcure is looking for an Operations executive who will be responsible for smooth functioning and can facilitate the onboarding and implementation process and will have a keen eye for detail.
Calling users to drive adoption wherever required.
Working on user account configuration in the system as per requirement.
Handling user training and onboarding online over phone calls and emails.
Monitoring gaps in user adoption and making reports on the same.