Job Title: Service Delivery Manager
Salary Package: ₹18,000 – ₹30,000 a Month
Company Name: Airtel
Job Location: New Delhi, Delhi
Qualification : Bachelor’s Degree
Job Info:
-
-
-
Customer engagement & communication• Project kick off meeting/call with Customer• Resolution of customer dependencies• Share Project Plan with the customer• e2e tracking & monitoring of project delivery• Proactive & timely project status update to the customer• Project Stage tracking & ensure timely delivery• Project follow ups, escalations and constraint resolution• Delivery of third party media/bandwidth• Customer CPE integration & testing• Schedule planned activities with the customers• Accelerate & Maximize revenue by faster deployment of projectSkills Required• Good understanding of project management concepts and methodology• Excellent relationship management with customer, cross functional team• Good written and verbal communication skills• Good understanding of products, services• Good planning & execution skills• Can do attitude & problem solving skills• Quick thinking & analytical ability• Process orientation and eye for detail• Result OrientationEducational Qualifications• 6 – 10 years project execution experience in Telecom/ISP industry• Sound understanding of telecom technology,products & services
-
-