Job Title: Analyst – CRM
Salary Package: âš18,000 â âš22,000 a Month
Company Name: Reliance Retail
Job Location: Gurugram, Haryana
Qualification :Â Bachelorâs Degree
Job Info:
⢠Achieve and exceed sales target for category ⢠Enhance conversion ratios and average transaction values ⢠Counsel customers ⢠Deliver customer service customer service levels ⢠Constantly update knowledge on product and selling departments/services ⢠Ensure stocking of products and display with adherenceis able to deliver high quality customer service of the highest standards ⢠Cross selling and up selling Adhere to proper promotions etc. ⢠Interact accurately with JDC/HO teams so that the store team quantitative reports to management on customers, sales, stock, competition, skills ⢠Deliver sales and customer service of the highest standards ⢠Resolve stock management procedures Be vigilant without adversely affecting the their grievances and complaints by effectively liasoning with related to standards ⢠Assist in stock staking ⢠Provide necessary qualitative and
0 to 6 years
Communication Skills Listening skills Customer Centricity ProblemSolving Selling Skills