Post Name | Advisor Voice |
Date | August 07, 2023 |
Short Info. | Reliance Jio Infocomm Limited, doing business as Jio, is an Indian telecommunications company and a subsidiary of Jio Platforms, headquartered in Navi Mumbai, Maharashtra |
Reliance Jio Recruitment 2023 Overview
Company Name | Reliance jio |
Post Name | Advisor Voice |
Job Type | Full Time Job |
Experience | 0 to 2 years |
Function/Business Area | E Commerce |
Location | Multiple locations |
Category | Private Jobs |
Official Website | Reliance jio |
Salary | Upto 2.0LPA + Incentives |
About Reliance Jio
Reliance Jio Infocomm Limited, doing business as Jio, is an Indian telecommunications company and a subsidiary of Jio Platforms, headquartered in Navi Mumbai, Maharashtra
Why You Should Join
Manage all customer interactions as rostered within parameters
2. Demonstrate ownership on calls when contacted by customer
3. Respond to all customers in appropriate tone and language
4. Offer a solution-based approach for all customer interactions
5. Educate the customer at every given possible opportunity
6. Ensure updation of product, system, process and policy knowledge
7. Adhere to rostered timing, scheduled shifts and activities
8. Capture customer details and data relevant to the call or service
9. Resolve customer queries within agreed timelines
10. Manage outbound campaigns as per business requirement
11. Increase, develop and retain customer base through relationship
building and service