Post Name Customer Services Agent Date October 3, 2023 Short Info. Qatar Airways is inviting applications for the position of Customer Services Agent Here you are given complete information about the job. Must read the complete article for complete information.
The Qatar Airways Recruitment 2023 Overview
| Company Name | Qatar Airways |
| Post Name | Customer Services Agent |
| Job Type | Full Time Job |
| Experience | 0 to 2 years |
| Function/Business Area | Airlines |
| Location | Ahmedabad |
| Category | Sales |
| Official Website | Qatar Airways |
| Salary | UPTo 3.0LPA + Incentives |
About Qatar Airways Company
Qatar Airways currently flies to over 160 destinations around the world, connecting them through its hub at Hamad International Airport in Doha. Hamad International Airport has been named the “World’s Best Airport” by Skytrax in 2021 and 2022 consecutively.
Why Should You Join
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.
Responsibilities :
As a Customer Service Representative, you will provide excellent service to Qatar Airways customers over the phone and ensure that every interaction maximizes customer satisfaction. Your responsibilities include making new reservations and changing existing reservations, providing correct fares, traffic rules, issuing/reissuing tickets, and processing refunds. In addition, it also supports the activities of e-commerce and mileage his programs.
Key responsibilities include:
· Respond to customer inquiries via phone, email, fax, web chat and social media
· Maintain and generate reports as required
· Sales, upsell and cross-sell Qatar Airways products and customers. Services to
· Complete anti-fraud checks
· Make outbound phone calls to customers to provide information as required
Education Requirement :
High school diploma and one year of customer service experience.
Reservation and ticketing experience (GDS systems experience – Amadeus/SITA, etc.) preferred.
Candidates with contact center experience are an advantage.
I have excellent spoken and written English and am confident in expressing myself clearly and conducting conversations.
Interactive, customer-focused, warm, cheerful and expressive personality.
Be customer-focused and ensure customer satisfaction whenever responding to customer inquiries or calls.
Skills Requirement
your imagination. your ambition. There are no limits to your potential and influence. There are countless opportunities to grow and take on your biggest and most challenging challenges, expanding your skills and experience. You have the chance to be part of our future as a member of the international community and build the life you want. Our best is here and still to come. For us, the impossible is just a challenge.
Location
Ahmedabad, Gujarat
How To Apply For a Qatar Airways Customer Services Agent
- You can now access the official website.
- Read the official announcement for further information.
- Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
- You press the final submission button a at this point and wait.
- On your screen, your application form will display.
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