| Post Name | CUSTOMER SERVICE EXECUTIVE (NON-VOICE) |
| Date | Aug 17, 2023 |
| Short Info. | Optum has announced a job opportunity CUSTOMER SERVICE EXECUTIVE (NON-VOICE). This is a great opportunity in India. |
Optum Recruitment 2023 Overview
| Company Name | Optum |
| Post Name | CUSTOMER SERVICE EXECUTIVE (NON-VOICE) |
| Job Type | Full Time, Regular |
| Experience | 0-1 years of experience |
| Qualification | Graduate |
| Last Date | September 20th, 2023 |
| Location | Hyderabad |
| Official Website | https://www.naukri.com/ |
| Salary | Up to 4LPA |
About Optum
Optum is a leading healthcare technology company that aims to improve the health system and help people live healthier lives. With a strong commitment to innovation and excellence, Optum offers a dynamic and inclusive work environment where employees can make a meaningful impact on healthcare services.
What is Optum Looking For
Optum is seeking enthusiastic and dedicated individuals who are passionate about customer service and are eager to contribute to the healthcare industry. The company values candidates who possess strong communication skills, a customer-centric mindset, and a drive to provide exceptional service.
Responsibilities at Optum Recruitment 2023
- Engage with customers in a professional and courteous manner through non-voice channels, such as chat and email.
- Provide accurate and timely information regarding healthcare services, benefits, and inquiries.
- Collaborate with cross-functional teams to resolve customer issues and ensure a seamless experience.
- Maintain detailed and accurate records of customer interactions and transactions.
- Strive to achieve performance metrics and service level agreements.
Requirements For Optum Recruitment 2023
- A bachelor’s degree in any field.
- Excellent written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to navigate and multitask through various systems and applications.
- Prior experience in customer service or a related field is a plus.
- Proficiency in Microsoft Office Suite.
Optum Required Skills:
- Exceptional written communication: Ability to convey information clearly and effectively in written interactions with customers.
- Customer-centric mindset: Dedication to understanding and meeting customer needs with empathy and professionalism.
- Adaptability: Willingness to learn and adapt to evolving processes and technologies in a dynamic work environment.
- Team collaboration: Ability to work effectively within a team to achieve common goals and provide optimal customer solutions.
How To Apply for Optum Recruitment 2023
To apply for Subject Matter Expert, follow these steps:
- To begin, click the Apply Now button given below.
- You can now access the official website.
- Read the official announcement for further information.
- Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
- You press the final submission button at this point and wait.
- On your screen, your application form will display.
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