Job Title – Trainee Engineer
Qualification – Graduate
Company Name – NTT
Location – Mumbai, Maharashtra, India
Salary – 2 to 4 LPA
Job Info.:-
Academic qualifications and certifications:- Secondary school qualification or equivalent
Experience required:
Relevant working experience is desirable but not essential
Some experience dealing with internal and external stakeholders
Knowledge, skills, and attributes:-
Attention to detail
Good verbal and written communication skills
Professional attitude and appearance
Ability to prioritise tasks and multitask
Ability to professionally handle complaints, problems and issues, escalate resolutions and corrective actions
Ability to deliver a quality service through their support offering
Passion for continuous improvement
Self-motivated and a passion to learn
Ability to work in a team-orientated, collaborative environment
Good planning, organizing and time management skills
Analytical mind with an inclination for identifying issues and/or defects
Knowledge and interest in the specific area or function
Knowledge of tools and methodologies associated with the specific area or function
Ability to apply theoretical knowledge in a practical manner
Key roles and responsibilities:-
The Graduate works under the guidance of more senior professional colleagues. The Intern / Apprentice assists with tasks relevant to the specific area or function. This position allows the incumbent the opportunity to develop capability in his/her area of study.
Gain knowledge and experience in the area of specialization or function
Acquire the relevant practical experience and knowledge of the service or solution offered by the specific area or function
Provide general administrative to the specific area or function
Coordinate meetings, logistics, filing and record keeping
Assist with the preparation and distribution of reports and review system data for accuracy
Identify errors or discrepancies they will investigate and correct or escalate them for resolution
Provide support to clients in low complexity matters and maintain a log and/or list of all the queries
Contribute to client engagement and the success of the team
Accepts designated, business-focus projects to research, propose ideas and solutions
Assist in preparing information and research materials
create and maintain PowerPoint presentations