Job Title – Graduate Trainee
Qualification – B.Sc./B.Com/BBA/BCA/BA/Diploma
Company Name – Microland
Location – Mumbai/Pune
Salary – Rs. 2 to 4 LPA
Job Info.:-
Other Graduate, B.Com in Any Specialization, BA in Any Specialization, BCA in Any Specialization, B.B.A/ B.M.S in Any Specialization, Diploma in Any Specialization, B.Sc in Any Specialization.
Eligibility Criteria: 60% and above in 10th, 12th, and Graduation & No Active Backlogs.
Must have skills: 2023 freshers
Good to have skills: BBA, Entry Level, BCA, B.Com, fresher, BSc, graduate freshers, troubleshooting, Voice Process, computers, Voice Support.
Courses : B.Sc./B.Com/BBA/BCA/BA or Diploma(10+2+3)
End-to-end troubleshooting End user services network issues.Provide support on Outlook-related issues and Windows OS-related issues.Coordinating with Vendors to troubleshoot assets that are in Warranty.Preparing SLA/Performance reports and meeting with Customers to manage regular operations.Should be ready to work in a 24×7 environment.Ticket handlingAddress user tickets regarding hardware, software, and networking.Prepare, implement, and verify the configuration and integration of a Node/system/services.Emergency Handling and chronology preparation.