Post Name Assistant Manager-Event Date August 05, 2023 Short Info. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels Resorts Recruitment 2023 Overview
| Company Name | Marriott Hotels Resorts |
| Post Name | Assistant Manager-Event |
| Job Type | Full Time Job |
| Experience | 0 to 2 years |
| Function/Business Area | Event Management |
| Location | Pune |
| Category | sales |
| Official Website | Marriott Hotels Resorts |
| Salary | UPTo 3.5LPA + Incentives |
About Google Company
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Why You Should Join
• Verifies meeting and event rooms/space are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements.
• Leads shifts and actively participates in the servicing of events.
• Adheres to and reinforces all standards, policies, and procedures (Core Deliverables, SOPs, LSOPs, etc.).
• Assists in maintaining the inventory of function room amenities (e.g., pads, pens, candy, water service) and other controllable supplies.
• Attends and participates in all pertinent meetings (e.g., Daily Stand Up, BEO, Staff, Forecast, Department and Intradepartmental).
• Attends pre-event/pre-convention meetings as needed to understand group needs.
• Communicates critical information to the Banquet, Event Services and Event Technology teams.
• Conducts room function inspections prior to each event to ensure the room is set according to specifications.
• Delegates tasks to ensure room sets are “on time” and meet Event Management Standards.
• Verifies employee awareness of the event phase portion of the Event Satisfaction Survey and Guest Satisfaction Scores.
• Maintains attendance log for Banquet, Event Service and Event Technology employees.
• Manages departmental inventories and assets including par levels and maintenance of equipment.
• Orders supplies for the department (e.g., china, glass, silver, buffet equipment, and other service equipment needs).
Providing Exceptional Customer Service
• Encourages employees to provide excellent customer service within guidelines.
• Handles guest problems and complaints, seeking assistance from manager as necessary.
• Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from manager as necessary.
• Meets and greets guests.
• Understands the impact Banquet, Event Service and Event Technology operations has on the overall success of an event and manages activities to maximize customer satisfaction.
Education Requirement
High school diploma or GED or 2-year degree from an accredited university in Hotel
Skills and Requirements
• If no standard educational background, at least 3 years of experience in two of the following areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping, or related professional area.