Post Name CEC Officer – Inbound – Retail Date October 9, 2023 Short Info. Kotak Mahindra Bank is inviting applications for the position of CEC Officer – Inbound – Retail Here you are given complete information about the job. Must read the complete article for complete information.
Kotak Mahindra Bank Recruitment 2023 Overview
Company Name | Kotak Mahindra Bank |
Post Name | CEC Officer – Inbound – Retail |
Job Type | Full Time Job |
Experience | 0 to 2 years |
Function/Business Area | Financial services |
Location | Noida |
Category | Customer Services |
Official Website | Kotak Mahindra Bank |
Salary | UPTo 4.0LPA + Incentives |
About Kotak Mahindra Bank Company
Kotak Mahindra Bank Limited is an Indian banking and financial services company headquartered in Mumbai. The company provides banking products and financial services to corporate and individual customers in the areas of personal finance, investment banking, life insurance and wealth management.
Why Should You Join
Kotak Mahindra Bank, one of India’s leading private sector banks, offers numerous opportunities and benefits for professional growth and career development. Here are some compelling reasons to consider joining this esteemed organization. Kotak Mahindra Bank is a well-established brand in the banking industry known for its ethical practices, customer-centric approach and strong financial foundation. The Bank offers numerous opportunities for career advancement, skills development and growth within the organization, providing a clear career path for motivated individuals.
Responsibilities :
You will answer customer calls in the Retail Responsibility area and respond to questions and requests to ensure customer satisfaction.
• Identification and implementation of cross-selling opportunities (banking products) according to customer requirements.
• Responsible for quality communication and customer service within established productivity and service benchmarks.
• Provide a consistent service experience with “Customer Satisfaction”, including timely resolution of customer inquiries and issues.
• Complete the log specified by the process (end of day goal).
• Compliance with information security standards and quality process standards.
• Be aware of and adhere to process updates.
• Respond to team leader/team coach or QA feedback or coaching provided to the team as performance improvement guidelines.
Education Requirement :
- Bachelor’s Degree
Skills Requirement
•Good listening skills and good communication skills.
• Be confident and motivated to acquire knowledge and learn. Have an optimistic and positive attitude and approach your work with integrity.
•Team player, cooperative. A self-motivated individual, including the ability to act as a role model within an organization. Must be able to quickly build trusting relationships with colleagues, managers, and customers
Location
Noida, Uttar Pradesh
How To Apply For a Kotak Mahindra Bank CEC Officer – Inbound – Retail
- You can now access the official website.
- Read the official announcement for further information.
- Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
- You press the final submission button a at this point and wait.
- On your screen, your application form will display.
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