Post Name Advisor Voice Date August 09, 2023 Short Info. Reliance Jio was officially launched in September 2016 and quickly became one of India’s leading telecommunications service providers. Jio’s entry into the market disrupted the industry with its affordable data and voice plans, extensive 4G network coverage, and a range of digital services. It is known for its commitment to providing high-speed internet access to consumers across the country.
Jio Recruitment 2023 Overview
| Company Name | Jio |
| Post Name | Advisor Voice |
| Job Type | Full Time Job |
| Experience | 0 to 2 years |
| Function/Business Area | Telecommunications |
| Location | Maharashtra |
| Category | sales |
| Official Website | Jio |
| Salary | UPTo 3.0LPA + Incentives |
About Jio Company
Reliance Jio was officially launched in September 2016 and quickly became one of India’s leading telecommunications service providers. Jio’s entry into the market disrupted the industry with its affordable data and voice plans, extensive 4G network coverage, and a range of digital services. It is known for its commitment to providing high-speed internet access to consumers across the country.
Why You Should Join
1. Manage all customer interactions as rostered within parameters
2. Demonstrate ownership on calls when contacted by customer
3. Respond to all customers in appropriate tone and language
4. Offer a solution-based approach for all customer interactions
5. Educate the customer at every given possible opportunity
6. Ensure updation of product, system, process and policy knowledge
7. Adhere to rostered timing, scheduled shifts and activities
8. Capture customer details and data relevant to the call or service
9. Resolve customer queries within agreed timelines
10. Manage outbound campaigns as per business requirement
11. Increase, develop and retain customer base through relationship
building and service
12. Follow all contact center policies, procedures, code of conduct and
legislative requirements
Education Requirement
10 + 2 / Graduation degree in any discipline
Skills Requirement
1. Speak local language
2. Basic computer knowledge
3. Problem solving skills
4. Customer focus
5. Technical orientation
6. Attention to detail
7. Service mindset