Post Name Advisor Voice Date August 14, 2023 Short Info. Reliance Jio Infocom Limited, doing business as Jio, is an Indian telecommunications company and a subsidiary of Jio Platforms, headquartered in Navi Mumbai, Maharashtra, India. It operates a national LTE network with coverage across all 22 telecom
Jio Recruitment 2023 Overview
| Company Name | Jio |
| Post Name | Advisor Voice |
| Job Type | Full Time Job |
| Experience | 0 to 2 years |
| Function/Business Area | E Commerce |
| Location | Multiple locations |
| Category | Private Jobs |
| Official Website | Jio |
| Salary | Upto 3.0LPA + Incentives |
Jio About
Reliance Jio Infocom Limited, doing business as Jio, is an Indian telecommunications company and a subsidiary of Jio Platforms, headquartered in Navi Mumbai, Maharashtra, India. It operates a national LTE network with coverage across all 22 telecom
Why You Should Join
1. Manage all customer interactions as rostered within parameters
2. Demonstrate ownership on calls when contacted by customer
3. Respond to all customers in appropriate tone and language
4. Offer a solution-based approach for all customer interactions
5. Educate the customer at every given possible opportunity
6. Ensure updation of product, system, process and policy knowledge
7. Adhere to rostered timing, scheduled shifts and activities
8. Capture customer details and data relevant to the call or service
9. Resolve customer queries within agreed timelines
10. Manage outbound campaigns as per business requirement
11. Increase, develop and retain customer base through relationship
building and service
12. Follow all contact center policies, procedures, code of conduct and
legislative requirements