Job Title: Tourism Monitors
Salary Package: ₹20,000 – ₹40,000 a Month
Company Name: Indian Railways
Job Location: India
Job Info:
- For manning the ‘Bharat Gaurav Rakes’ and supporting all other Tourism related activities.
Marketing and back end support of various tour packages. Handling air / rail ticketing of corporate travel,
and walk-in clients.
To ensure compliance of company policies and standard procedures/practices.
To resolve customer/passenger care related issues and effective Complaint management.
To collect feedback, its analysis and course correction.
To ensure statutory compliance / regulations as applicable.
To supervise, train & educate the staff in efficient services.
To co-ordinate with various departments, Railways, other offices, business partners, etc.
General Information:
a) This engagement is purely contractual in nature and will not entitle any candidate to claim for
regular/permanent employment in IRCTC.
b) Contract may be terminated by giving one month notice by either side. If performance during contract period
is not found satisfactory the contract may be terminated without any notice.
c) Only Indian Nationals are eligible to apply.
d) Those working in Govt. / PSUs may apply through proper channel or submit NOC at the time of Interview or
should submit proper relieving letter from present employer in the event of selection in IRCTC.
e) IRCTC reserves the right to cancel/ amend the advertisement and/or the selection process at any time without
any prior notice.
f) The number of vacancies to be filled (including Reserve Panel) may increase or decrease depending on the
requirement of IRCTC at the time of engagement.