Job Title: Senior Manager Client
Salary Package: ₹18,000 – ₹25,000 a Month
Company Name: Indiamart
Job Location: Noida, Uttar Pradesh
Job Info:
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What the Role offers :
Managing and developing large direct and indirect remote teams
Exposure to process re-engineering, operations, servicing practices
Benchmarking & building superior processes for next-level onboarding
Key Responsibilities :Own the customer onboarding process, and deliver a WOW experience
during the initial client journeyEnsure customers are onboarded with the right expectations
Source high quality digital content to create best-in-class catalogs
Manage multiple outsourced vendors
Ensure regular process reviews and technology-based process
improvement feedbacks to cross-functional teamsMaintain fast onboarding, audits, training, and team motivation focus
Maintain process compliances and hygiene
Educational Qualifications:Any graduation, and MBA/PGDM
Job Responsibilities:Key Responsibilities :
Own the customer onboarding process, and deliver a WOW experience
during the initial client journeyEnsure customers are onboarded with the right expectations
Source high quality digital content to create best-in-class catalogs
Manage multiple outsourced vendors
Ensure regular process reviews and technology-based process
improvement feedbacks to cross-functional teamsMaintain fast onboarding, audits, training, and team motivation focus
Maintain process compliances and hygiene
Skills Required:
Team Management, Data Analysis, Process Review, CATALOG CREATION,
Candidate Attributes:Critical Skills of a Suitable Candidates :Excellent Team-handling skills
Good communication and presentation skills
Strong data analysis skills and understanding of technology
Well versed with MS Office tools, especially Excel, PowerPoint, Word
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