ICICI Bank Recruitment 2023 Apply Online – Phone Banking Officer Posts – Private Bank Job Near Me

Post Name Team Lead
Date August 03, 2023
Short Info. We are happy to know about your keen interest to pursue a career opportunity with ICICI Bank.

ICICI Bank Recruitment 2023 Overview

Company Name ICICI Bank
Post Name Phone Banking Officer
Job Type Full Time Job
Experience 0 to 2 years
Function/Business Area customers across segments
Location Multiple locations
Category Private Jobs
Official Website ICICI Bank
Salary Upto 3.5LPA + Incentives

About ICICI Bank Company

As a Phone Banking Officer, you get an opportunity to engage with customers across segments and provide any and every assistance required to ease their banking journey and servicing their banking, financial and investment need. Phone banking officer is responsible for resolving customer queries over the phone on day-to-day bases providing efficient service, providing customers with relevant products and service information and cross selling various banking products to our existing customers over the phone.

Why You Should Join

We are happy to know about your keen interest to pursue a career opportunity with ICICI Bank. Our current openings have been listed above. You can also submit your resume in our Talent Database. As we evaluate your profile, we shall get in touch with you. Thank you once again and wish you all the best.

What You Will be doing

  • Handling and resolving customer complaints/ queries over phone
  • Providing customers with relevant product and service information
  • Cross-selling various banking products to customers over the phone

Education Requirement

Graduate

Skills and Requirements

  • Fluency in spoken English & Hindi language
  • Open to work in rotational shifts

Location

Hyderabad

How To Apply For a Phone Banking Officer

Customer Centricity – Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations
Developing Self and Others – Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel
Driving Execution – Translating strategy into action and execution
Leading by Example – Encouraging and following ethical standards
Leading Change – Recognizing the need for change, initiating and adapting to change
Motivating Self and Others – Inspiring teams and individuals
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