Job Title – Phone Banking Officer
Qualification – Any Graduate
Company Name – ICICI Bank
Location – Hyderabad/ Chennai/ Indore/ Bhubaneswar
Salary – Up to 10 LPA (Expected)
Job Description:
The position will be responsible for resolving customer queries over the phone on a day to day basis thereby providing efficient customer service.
This position also requires to cross ? sell banking products to our existing customers over the phone.
Handling and resolving customer complaints/ queries over phone
Providing customers with relevant product and service information
Cross selling various banking products to customers over phone
Roles & Responsibilities:
Handling and resolving customer complaints/ queries over phone
Providing customers with relevant product and service information
Cross selling various banking products to customers over phone
Skills Required:
Fluency in spoken English & Hindi language
Open to work in rotational shifts
Competencies:
Passion (Constantly raises the bar for self & team, has a strong execution bias, takes initiatives even in the face of significant difficulties)
Customer First (Leverages every customer interaction as an opportunity to make an impact, consistently seeks to understand customer needs, is accessible and responsive)
How to Apply?
Firstly, check all the qualifications provided on this page.
After checking, navigate to the bottom and click on Apply Now.
After clicking, You will be redirected to icicicareers.com website.
Read all the details provided in the website.
If you already have an account, then log in. Otherwise, create a new one.
After signing in, enter all the required details and submit.