Job title – freshers
Company Name – HCLTech
Qualification – Graduate
Location – Gandhinagar,Gujarat, India
Salary – Rs. 3 to 5 LPA
Job Description-
Walk in 22nd May-Monday ITPL Campus Bengaluru
Only BA, BCOM, BBM, BBA, MBA, MCOM – 2022/ 2023 Passed out students
Contact Person :- Harini / harinim@hcl.com
Timings :- 10 AM to 3 PM
Shifts:- Night Shifts
Venue;-
HCL Technologies Ltd.
ITPB SEZ, Aviator building Unit B, 5th Floor Unit 1A, 6, 7 & 8th floor
Whitefield main road, Bangalore 560066
We are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.
The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.
If this sounds like an environment you’ll thrive in, then you’re in the right place. Join our summer internship program; connect and learn from colleagues across the world while gaining impressive experience and knowledge in the tech industry
Your Role & Responsibilities
Interface with internal and external stakeholders to coordinate, support, and execute
relevant stages of a customer’s journey and promote flawless delivery of a timely and
accurate customer experience
• Act diligently to apply all cash application to appropriate accounts in a timely and accurate
manner
• Facilitate timely resolution of any unapplied and/or misapplied cash
• Assist in development of root cause analysis to facilitate corrective actions and reduce
inaccuracy.
• Support business line in resolving operational, commercial or contractual issues, as
applicable
• Develop clear understanding of risks associated with misapplied cash for end customers and
Client
• Steward performance of the Customer Services team according to defined Customer Experience
metrics
• Recognize and actively work to leverage the intersection of various work groups and their
objectives
• Escalate potential improvement items and resolution points to Manager / Supervisor
• Execute operational activities in compliance with Controls requirements of the respective
business area in regards of safety, controls, stewardship, business unit, business continuity
plan, and cross functional interaction
Desired Qualifications
BA, BCOM, BBM, MBA, MCOM and No Backlogs entrained