Post Name Associate Consultant Date August 04, 2023 Short Info. HCL Technologies Limited is a leading global IT services company that helps global enterprises re-imagine and transform their businesses through Digital technology transformation. The Company is primarily engaged in providing a range of software services business process outsourcing and infrastructure services.
HCL Technologies Recruitment 2023 Overview
| Company Name | HCL Technologies |
| Post Name | Associate Consultant |
| Job Type | Full Time Job |
| Experience | 0 to 2 years |
| Function/Business Area | Information technology Consulting Outsourcing |
| Location | Bangalore |
| Category | sales |
| Official Website | HCL Technologies |
| Salary | UPTo 3.5LPA + Incentives |
About HCL Technologies Company
HCL Technologies Limited is a leading global IT services company that helps global enterprises re-imagine and transform their businesses through Digital technology transformation. The Company is primarily engaged in providing a range of software services business process outsourcing and infrastructure services.
Overall, globally responsible for data quality of CMDB and foundation data in ServiceNow at Novo Nordisk.
Identify and define all Master Data object including data sources and usage
Why You Should Join
- To provide support for on call escalations orL3 level support and doing incident and problem management
- Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviews or participation in hiring drives.
- To adhere to quality standards, regulatory requirements and company policies
- To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
- To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
Education Requirement
- B-Tech
Skills and Requirements
- Develop and maintain strong relationships with key stakeholders to ensure that their data needs are being met.
Collaborating with other teams to identify areas where data could be used more effectively and recommending improvements to data collection and management processes.
Performing data analysis and reporting to identify trends, patterns, and opportunities for improvement.
Creating and maintaining data quality metrics to measure the effectiveness of data cleaning efforts and to identify areas for improvement.