Job Title: Senior Analyst
Salary Package: ₹25,000 – ₹35,000 a Month
Company Name: HCL Technologies
Job Location: Chennai, Tamil Nadu
Qualification : Bachelor’s Degree
Job Info:
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA , Able to work independently and efficiently to meet SLA , Able to comprehend the request of the customer and meet the quality standard
- Generates and maintains all process related MIS data. Manages adhoc reporting requests and manages reporting for the team , Identify and track the unmeasured areas keeping and maintaining quality standards as per the defined quality norms, Innovation and Kaizen, Training and Self Development, Solution Mindset .