Job Title: Human Resources – Trainee
Salary Package: Up to 5 LPA
Company Name: GE Digital
Job Location: Hyderabad, Telangana, India
Qualification: Graduate
Job Info:
Amazon, the world’s leading e-commerce and technology company, is looking for talented individuals to join as Technical Customer Service representatives. As a Technical Customer Service professional, you will provide top-notch assistance to our customers, helping them resolve technical issues and ensuring a seamless shopping experience. The best part – this opportunity allows you to work from the comfort of your home anywhere in India!
Key Responsibilities:
Interact with customers via phone, chat, and email to address their technical queries and concerns.
Diagnose and troubleshoot technical issues related to Amazon products and services.
Provide timely and effective solutions to ensure customer satisfaction.
Collaborate with cross-functional teams to resolve complex technical problems.
Keep up-to-date with Amazon’s products, policies, and processes to deliver excellent support.
Requirements:
Graduation degree in any field is required.
Previous experience in customer service or technical support is advantageous but not mandatory.
Strong problem-solving and analytical skills with a technical inclination.
Excellent verbal and written communication skills in English.
Ability to work independently and adapt to a dynamic work environment.
Passion for delivering exceptional customer service.
Salary and Benefits:
The selected candidates will be offered a competitive salary package of up to 4 LPA, based on qualifications and experience.
Work from Home (WFH) option, providing flexibility and work-life balance.
Opportunity to work with a global tech giant and gain exposure to cutting-edge technologies.
Training and career development programs to foster your growth within the organization.
Additional benefits and rewards for top performers.
How to Apply:
If you are ready to be part of Amazon’s customer-centric team and take on the exciting role of Technical Customer Service, please submit your updated resume and a brief cover letter outlining your interest and qualifications to [Amazon’s Job Application Email/Portal]. Applications will be accepted until [Closing Date].
Join Amazon and be a part of our mission to delight customers and innovate the future of e-commerce. Apply now for this Work From Home opportunity and embark on a rewarding career with us!