| Post Name | Graduate Trainee – Customer Support |
| Date | Aug 25, 2023 |
| Short Info. | Freshworks has announced a job opportunity Graduate Trainee – Customer Support. This is a great opportunity in India. |
Freshworks Recruitment 2023 Overview
| Company Name | Freshworks |
| Post Name | Graduate Trainee – Customer Support |
| Job Type | Full Time, Regular |
| Experience | 0-1 years of experience |
| Qualification | Graduate |
| Last Date | September 20th, 2023 |
| Location | Chennai, Tamil Nadu, India |
| Official Website | jobs.smartrecruiters.com |
| Salary | Up to 4LPA (Expected) |
About Freshworks
At Freshworks, we’re revolutionizing the way businesses connect with their customers and employees. We’ve taken a fresh approach to crafting software that’s not only affordable and quick to implement but also user-friendly. With headquarters in San Mateo, California, and a global presence across 13 locations, we serve over 65,000 companies, ranging from startups to large enterprises. Our suite of cloud-based solutions, including Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat, is designed to enhance both customer experiences (CRM, CX) and employee experiences (ITSM), all supported by our cutting-edge Neo platform.
What is Freshworks Looking For
Freshworks is seeking enthusiastic individuals for the role of Graduate Trainee in Customer Support. We are looking for candidates who are passionate about delivering outstanding customer service, possess excellent communication skills, and are eager to learn and grow in a dynamic environment. As a Graduate Trainee, you will have the opportunity to develop your problem-solving abilities, enhance your technical skills, and contribute to creating positive customer experiences. If you’re a dedicated team player with a customer-centric mindset, we encourage you to apply and embark on a fulfilling career journey with Freshworks.
Responsibilities at Freshworks Recruitment 2023
Are you ready to embark on a journey with our customer support team? This role involves technical account management, where you’ll be the troubleshoot-savvy superhero for our customers. Your mission? Resolving issues, providing timely assistance, and ensuring customer satisfaction. If you’re a problem-solving enthusiast who loves diving deep to uncover the root causes, all while helping customers, then you’re a natural fit for our customer support squad.
Requirements For Freshworks Recruitment 2023
If you graduated in 2022/23 and bring 0-6 months of work experience, we’re excited to have you on board as a Graduate Trainee in our customer support team. Here’s a snapshot of what we’re looking for in recent college graduates:
Freshworks Required Skills:
- Excellent written and verbal communication skills, delivered with clarity and precision.
- A compassionate outlook towards customers, coupled with an ability to comprehend their unique needs.
- Thriving in a fast-paced, performance-driven environment is your forte.
- Embracing new technologies is not just an option – it’s your curiosity and interest at play.
- Flexibility is your middle name. Our rotational shifts/regions/markets demand your adaptability.
- If you’ve interned with B2B or product companies in any relevant domains, that’s a definite plus.
- Zero standing arrears in your academic journey.
How To Apply for Freshworks Recruitment 2023
To apply for Subject Matter Expert, follow these steps:
- To begin, click the Apply Now button given below.
- You can now access the official website.
- Read the official announcement for further information.
- Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
- You press the final submission button at this point and wait.
- On your screen, your application form will display.
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