Job Title: Consulting – CS&AD – Analyst
Salary Package: ₹25,000 – ₹40,000 a Month
Company Name: Deloitte
Job Location: Pune, Maharashtra
Qualification : Bachelor’s Degree
Job Info:
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This role involves being a ServiceNow Developer, guiding customers through the most complex and demanding ServiceNow implementations. You will work directly with internal stakeholders and manage their requirements as well. You’ll:
- Understand the business context and how to translate business requirements into functional requirements and document functional design
- Work with program resources to define sustainment governance and processes as part of operational transition
- Provide the functional escalation point for development teams
- Be the liason between functional team and developers to ensure all user stories are clear, concise and of high quality
- Facilitate story grooming /elaboration and design sessions
- Develop and manage functional and Lead Test team
- Lead testing effort including Test strategy/plan, test script development and test execution include defect tracking
- Work with program resources to develop deployment plans and manage deployments
Qualifications
- Bachelor’s degree in Software Engineering, Information Systems, Business, or equivalent
- Minimum of 1+ years of ServiceNow implementation experience in large complex environments
- Minimum of 1+ years of technology implementations
- Advanced understanding best practice frameworks such as ITIL and deep project management experience
- Industry, business function knowledge with IT/HR/Customer Service
- Demonstrated ability to work in a fast paced and changing environment with short deadlines
- Must be self-directed and able to manage competing priorities and proactively communicate when conflicts arise
- Proficient in Agile development and all phases of the Application Development Lifecycle