CSB Bank Job Recruitment 2023 For Customer Relationship Officer Posts – Private Bank Job For Beginners

Post Name Customer Relationship Officer
Date August 05, 2023
Short Info.

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CSB Bank Recruitment 2023 Overview

Company Name CSB Bank
Post Name Customer Relationship Officer
Job Type Full Time Job
Experience 0 to 2 years
Function/Business Area Retail Banking
Location Mumbai
Category sales
Official Website CSB Bank
Salary UPTo 3.0LPA + Incentives

About CSB Bank Company

CSB Bank Limited had its modest beginning in November 1920 and is currently the oldest private sector bank in Kerala. During this century long period, the Bank has grown from strength to strength, adapting admirably to the far-reaching social, political and economic changes that have taken place during the period. The enterprising spirit inherited from its founding fathers has been maintained throughout its history, which has blended the tradition of hard work and customer focus in its march to the new Millennium.

Job purpose of an organized and attentive Customer Relationship Officer is to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals, while ensuring the cross sales basis customer’s financial requirements..

Why You Should Join

Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions

Informing customers about bank products and services

Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete

Maintaining and balancing cash drawers and reconciling discrepancies

Packaging cash and rolling coins to be stored in drawers or the bank vault

Keeping a clean, organized work area and a professional appearance

Handling currency, transactions, and confidential information in a responsible manner

Maintains customer confidence and protects bank operations by keeping information confidential

Education Requirement

Graduate

Skills and Requirements

    • Banking Principles: Understanding the fundamentals of banking, including deposit products, lending, and financial services.
    • Risk Assessment: Evaluating and managing financial risks, including credit risk, market risk, and operational risk.
    • Financial Analysis: Analyzing financial statements, creditworthiness, and investment opportunities.
  1. Customer Service:
    • Customer-Centric Approach: Providing excellent customer service and building strong relationships with clients.
    • Communication Skills: Effective verbal and written communication to assist customers and address their inquiries and concerns.
  2. Banking Products and Services:
    • Product Knowledge: Familiarity with various banking products, such as savings accounts, loans, fixed deposits, and insurance.
    • Cross-Selling: Identifying opportunities to cross-sell or upsell banking products to customers.
  3. Regulatory Compliance:
    • Compliance Awareness: Staying up-to-date with banking regulations and ensuring that all banking activities adhere to legal and regulatory requirements.

Location

Tamil Nadu

How To Apply For a CSB Bank Customer Relationship Officer

  1. To begin, click the Apply Now button given below.
  2. You can now access the official website.
  3. Read the official announcement for further information.
  4. Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
  5. You press the final submission button at this point and wait.
  6. On your screen, your application form will display.
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