Post Name Customer Relationship Officer Date August 05, 2023 Short Info. Swiggy is an Indian online food ordering and delivery platform. Founded in 2014, Swiggy is headquartered in Bangalore and operates in more than 500 Indian cities as of September 2021.
CSB Bank Recruitment 2023 Overview
| Company Name | CSB Bank |
| Post Name | Customer Relationship Officer |
| Job Type | Full Time Job |
| Experience | 0 to 2 years |
| Function/Business Area | Retail Banking |
| Location | Mumbai |
| Category | sales |
| Official Website | CSB Bank |
| Salary | UPTo 3.0LPA + Incentives |
About CSB Bank Company
CSB Bank Limited had its modest beginning in November 1920 and is currently the oldest private sector bank in Kerala. During this century long period, the Bank has grown from strength to strength, adapting admirably to the far-reaching social, political and economic changes that have taken place during the period. The enterprising spirit inherited from its founding fathers has been maintained throughout its history, which has blended the tradition of hard work and customer focus in its march to the new Millennium.
Job purpose of an organized and attentive Customer Relationship Officer is to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals, while ensuring the cross sales basis customer’s financial requirements..
Why You Should Join
Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions
Informing customers about bank products and services
Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete
Maintaining and balancing cash drawers and reconciling discrepancies
Packaging cash and rolling coins to be stored in drawers or the bank vault
Keeping a clean, organized work area and a professional appearance
Handling currency, transactions, and confidential information in a responsible manner
Maintains customer confidence and protects bank operations by keeping information confidential
Education Requirement
Graduate
Skills and Requirements
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- Banking Principles: Understanding the fundamentals of banking, including deposit products, lending, and financial services.
- Risk Assessment: Evaluating and managing financial risks, including credit risk, market risk, and operational risk.
- Financial Analysis: Analyzing financial statements, creditworthiness, and investment opportunities.
- Customer Service:
- Customer-Centric Approach: Providing excellent customer service and building strong relationships with clients.
- Communication Skills: Effective verbal and written communication to assist customers and address their inquiries and concerns.
- Banking Products and Services:
- Product Knowledge: Familiarity with various banking products, such as savings accounts, loans, fixed deposits, and insurance.
- Cross-Selling: Identifying opportunities to cross-sell or upsell banking products to customers.
- Regulatory Compliance:
- Compliance Awareness: Staying up-to-date with banking regulations and ensuring that all banking activities adhere to legal and regulatory requirements.