Job Position: Non Voice/ Voice
Company Name: Cognizant
Qualification: Graduate
Job Location: Hyderabad/ Bangalore/ Chennai/ Pune/ Gurgaon/ Noida
Salary: Up to 8 LPA (Expected)
Job Description:
Cognizant, a global IT services company, is offering an exciting opportunity for the position of Non Voice/Voice. As a Non Voice/Voice professional at Cognizant, you will be responsible for handling customer queries and providing exceptional service. Join our team in Hyderabad and be a part of delivering top-notch solutions to clients.
Responsibilities:
Handle customer queries and provide prompt resolutions.
Maintain high standards of customer service and satisfaction.
Communicate effectively with customers through various channels.
Ensure accurate and timely documentation of customer interactions.
Collaborate with team members to meet service level agreements.
Requirements:
Graduate degree in any discipline.
Excellent verbal and written communication skills.
Good problem-solving and decision-making abilities.
Ability to work well in a team and adapt to a dynamic environment.
Proficient in using computer applications and tools.
Customer service experience is a plus.
Benefits:
Competitive salary package based on qualifications and experience.
Opportunity to work with a global IT services company.
Exposure to diverse client projects and industries.
Learning and development opportunities.
Collaborative and inclusive work culture.
Potential for growth and career advancement within Cognizant.
How to Apply:
If you have a graduate degree and excellent communication skills, apply for the Non Voice/Voice position at Cognizant. Please submit your updated resume through the Cognizant career portal. Shortlisted candidates will be contacted for further rounds of the selection process.
Note: This job posting is specifically for the Non Voice/Voice position at Cognizant. For other job opportunities, please visit the Cognizant career portal.
Join Cognizant and be a part of their dynamic team in Hyderabad, delivering exceptional customer service as a Non Voice/Voice professional. Apply now and embark on a rewarding career journey with a global IT services company.