| Post Name | Senior Process Executive – Voice (Digital Operations) |
| Date | Aug 23, 2023 |
| Short Info. | Cognizant has announced a job opportunity Senior Process Executive – Voice (Digital Operations). This is a great opportunity in India. |
Cognizant Recruitment 2023 Overview
| Company Name | Cognizant |
| Post Name | Senior Process Executive – Voice (Digital Operations) |
| Job Type | Full Time, Regular |
| Experience | 0-1 years of experience |
| Qualification | Graduate |
| Last Date | September 20th, 2023 |
| Location | Gurgaon, Haryana, India |
| Official Website | careers.cognizant.com |
| Salary | Up to 6LPA (Expected) |
About Cognizant
Cognizant (Nasdaq-100: CTSH) is a globally recognized professional services company that specializes in transforming clients’ business, operating, and technology models for the digital era. Our unique approach, centered around industry-specific insights and consultative strategies, empowers clients to envision, build, and run more innovative and efficient businesses. With headquarters in the U.S., Cognizant ranks 185 on the Fortune 500 list and is consistently regarded as one of the world’s most admired companies.
What is Cognizant Looking For
We are seeking a dynamic and experienced Senior Process Executive to join our Digital Operations team in Gurgaon, Haryana. The successful candidate will play a pivotal role in people development and client-facing activities related to account management, customer support, and digital marketing. The role requires strong communication skills in French, German, or Italian, in addition to proficiency in spoken and written English. If you’re passionate about driving excellence in client engagement, possess a knack for developing talent, and thrive in a dynamic 24×7 work environment, this role might be your perfect fit.
Responsibilities at Cognizant Recruitment 2023
- Utilize your one year of experience in people development and account management to engage and nurture client relationships effectively.
- Demonstrate your client-facing skills through exceptional account management, customer support, and digital marketing efforts.
- Leverage your fluency in French, German, or Italian, along with excellent communication skills in English, to engage with clients and stakeholders seamlessly.
- Embrace a rotational shift schedule, including the flexibility to work night shifts as required.
- Uphold strong work ethics and showcase the ability to work independently with minimal supervision.
- Employ an objective and analytical approach to decision-making, contributing to the enhancement of operational processes.
- Excel in coaching and guiding team members, fostering their growth and development.
- Display proficiency in new technology adaptation, quickly becoming an expert in emerging tools and platforms.
- Showcase a strong understanding of Google Ads, online advertising, and familiarity with other ad-serving platforms.
- Utilize your advanced MS Excel skills, including Functions and Pivot Tables, to analyze and present data effectively.
- Craft high-quality training materials and decks when needed, contributing to knowledge sharing and team development.
Requirements For Cognizant Recruitment 2023
- Engineering degree (Computer Science preferred)
- 1+ years of programming experience (API, Web, or Mobile)
- Strong grasp of programming concepts and languages
- Excellent communication skills and customer focus
- Analytical and problem-solving abilities
Cognizant Required Skills:
Communication and Behavioral Skills:
- Exceptional coaching and feedback skills, with a history of developing individuals and teams.
- Excellent interpersonal skills that enable effective client interactions and team collaboration.
- Strong communication skills in spoken and written English, along with fluency in French, German, or Italian.
Technical / Functional Skills:
- Rapid adaptability to new technologies and a track record of becoming proficient quickly.
- Robust knowledge of Google Ads, online advertising, and familiarity with other ad-serving platforms.
- High degree of proficiency in MS Excel, including advanced features like Functions and Pivot Tables.
- Ability to create high-quality training materials and decks for knowledge dissemination.
How To Apply for Cognizant Recruitment 2023
To apply for Subject Matter Expert, follow these steps:
- To begin, click the Apply Now button given below.
- You can now access the official website.
- Read the official announcement for further information.
- Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
- You press the final submission button at this point and wait.
- On your screen, your application form will display.
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