Job Name: : Claims Executive
Salary: ₹18,000 –₹30,000 per month
Company Name: Loop
Location: Pune, Maharashtra
Qualification: 10th, 12th, Graduation
Language: English/Hindi
Job Info –
If you’d like to learn more, there are tons of resources about what we are building at Loop. Here are some of our favorites:
How Loop Health’s group insurance plans go beyond securing lives to improve healthcare delivery — Your Story
Loop Health secures $2.3 million from Sierra Ventures and Y Combinator — Economic Times
Join us in making health insurance simple, reliable and human.
We are hiring a Claims Specialist to help us maintain 100% retention and high satisfaction in our health insurance clients. This person is customer-obsessed, is highly supportive and empathetic towards patients, and will help us scale our account management and client servicing teams in the years to come.
Roles and Responsibilties :
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- Serve as the main point of contact for Loop Health members for all claims-related inquiries.
- Guiding Loop Members for cashless and reimbursement process, quickly supporting them with all required information.
- Build relationships and familiarity with all TPAs and insurers to improve TATs and approval time.
- Connect users with our Medical Team and doctors in case of any health queries.
- Escalate issues in claims to TPA, conduct a root-cause analysis, and share with the client.
- Coordinate with hospitals for the resolution of claims issues.
- Maintain a clean and useful claims tracker.
- Flexible with rotating night shifts.
About you
- Some fluency with technology (or)
- 01+ years total experience in the customer service industry or customer-facing environment.
- Highly analytical and detail-oriented
- Strong oral and written communication skills
- Expert user in MS Office (Excel, Word) and highly fluent with technology
- Fluency in English and Hindi-Passion to improve the Indian healthcare system
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Click Here : Apply Now
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