Job Title: Territory Leader
Salary Package: ₹18,000 –25,000 a Month
Company Name: CEAT Tyres
Job Location: Rajkot, Gujarat
Job Info :
The position is responsible for operationalization of fleet advisory services for all product categories in replacement Sales for the allocated geographies across direct and indirect fleet customers. The position is also responsible for ensuring delivery of products and service to allocated key fleet accounts and for relationship management with channel partners and key fleet customers. The role holder is also responsible for increasing share of wallet in dedicated key accounts and thereby increasing market share in the region.
KEY ACTIVITIES & RESPONSIBILITIES
Sales Operations
- Implement defined sales strategy for the assigned key accounts
- Ensure achievement of sales target for each Segment and Product in the assigned key fleet account through regular follow up with key accounts
- Adhere to the Permanent Journey Plan (PJP) and meet the daily set targets in terms of meetings with customers.
- Ensure prompt supply on time and maintain optimum inventory at all times.
- Provide required information and advice on products and other details.
- Ensure regular relationship building with all key accounts
- Ensure en-route assistance to fleet managers for procurement of tyres
- Recommend products to customers, based on customers’ needs and interests.
- Implement sales policies on credit or contract terms, as per set norms / procedures.
Service Operations
- Monitor process execution at each of the fleet accounts to enhance tyre lifecycle and improve fuel mileage of the vehicles
- Handle customer complaints timely, assist in settling disputes and resolving grievances for key accounts including remoulding, scrap and claim management of tyres
- Field visits to key fleet customers and workshops to understand product performance and on ground challenge