BIGBASKET Job Recruitment 2023 In India – Store Supervisor Posts – Best Private Job After 12th Pass In India

Bigbasket.com (Innovative Retail Concepts Private Limited) is India’s largest online food and grocery store. With over 18,000 products and over a 1000 brands in our catalogue you will find everything you are looking for. Right from fresh Fruits and Vegetables, Rice and Dals, Spices and Seasonings to Packaged products, Beverages, Personal care products .
Are you excited about the transformative power of ecommerce in changing the landscape of grocery retail in India? Bigbasket is creating milestones in the online grocery market and has recently re-hauled its supply chains across cities to fulfil a majority of customer orders faster. The company’s operations have expanded to 30 cities in India, recording about 15 million customer orders per month

• Comes in shifts and is accountable for overall store/LMD operations.

   Specific activities to be done:

  • Metric

  –          Responsible for store metrics: OTD, Write off, complaints, attrition

  • Monitoring

  –          Monitor & analyze key reports & take appropriate action that will help achieve metrics like OTD, Write-Off, DER, customer complaint

  –          Ensure timely GRN, PRN, Cycle count, FEFO expiry process is followed

  –          P&L Management

  • Recruitment, Training & Logistics

  –          Co-ordinate with zonal HR to provide optimal staffing.

  –          Co-ordinate with training team to ensure new hire training calendar is up to date

  –          Attrition and Absenteeism Management

  –          Onboarding/Warning letters, Rostering

  –

  • People Related

  –          Ensure rosters are created & people are following it

  –          Counsel, coach

  –          Reward & recognition programs conducted

  –          Timely warnings are given to defaulters

  • Process Adherence

  –          Ensure all process should be follow end to end

  –          Monitoring live dashboard and resolve any bottle necks in operations.

  –          Drive & review process compliance in store