Bajaj Finance Job Vacancy – Assistant Manager – Debt Management Services

Job Responsibilities : 

• • Responsible for Field Debt Collection of Credit Card in the respective location. • Personal Visit to high POS and Critical customers. • Identifying the Collection Agencies in the respective Location for Capacity building. • Managing Agencies and Collection Executives of Agency. • Ensuring timely allocation in automated or manual environment. • Delivery of Critical Collection Performance metrics in the location for Cards. • Ensuring legal guidelines are complied for entire collection structure in letter and sprits. • Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force. • Ensure adherence to the Code of Conduct. • Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities. • Handle customer issues escalations.