Post Name Tele-calling Executive Date August 06, 2023 Short Info. A Tele-calling Executive plays a crucial role in reaching out to potential customers or clients via telephone to promote products, services, or initiatives offered by the organization. They are responsible for creating a positive first impression and maintaining effective communication to generate leads, answer inquiries, and achieve sales or campaign targets.
Ascent BPO Services Pvt. Ltd Recruitment 2023 Overview
| Company Name | Ascent BPO Services Pvt. Ltd |
| Post Name | Tele-calling Executive |
| Job Type | Full Time Job |
| Experience | 0 to 3 years |
| Function/Business Area | Business Process Outsourcing |
| Location | Noida |
| Category | sales |
| Official Website | Ascent BPO Services Pvt. Ltd |
| Salary | UPTo 3.0LPA + Incentives |
About Ascent BPO Services Pvt. Ltd Company
A Tele-calling Executive plays a crucial role in reaching out to potential customers or clients via telephone to promote products, services, or initiatives offered by the organization. They are responsible for creating a positive first impression and maintaining effective communication to generate leads, answer inquiries, and achieve sales or campaign targets.
Why You Should Join
- Outbound Calls: Initiate outgoing calls to prospective customers, leads, or donors using a prepared script or set talking points.
- Product/Service Promotion: Effectively communicate information about the organization’s products, services, or campaigns and highlight their benefits to potential customers.
- Lead Generation: Identify and qualify potential leads by gathering relevant information and assessing their interest in the offerings.
- Customer Engagement: Maintain a polite, professional, and enthusiastic demeanor during calls to engage customers and address their questions or concerns.
- Data Entry: Record accurate and complete information about each call, including customer details, feedback, and any actions taken.
- Follow-Up: Execute follow-up calls as necessary to nurture leads, provide additional information, or close sales.
- Achieve Targets: Meet or exceed daily, weekly, or monthly call and sales targets as set by the organization.
- Product Knowledge: Stay updated on the organization’s products, services, and campaigns to provide accurate information to customers.
- Objection Handling: Skillfully handle objections or concerns raised by customers and provide appropriate responses to overcome objections.
- Compliance: Adhere to all relevant laws and regulations related to telemarketing, including Do-Not-Call lists and consent requirements.
- Feedback: Provide feedback to the management team regarding customer trends, objections, and areas for improvement.
- Team Collaboration: Work collaboratively with colleagues, team leaders, and supervisors to achieve team goals and objectives.
Looking for candidates from a sales background
To penetrate all targeted accounts and originate up selling opportunities for the company’s products and services.
To set up and deliver sales presentations, product/service demonstrations on a daily basis.
Will be responsible for client retention, per client revenue optimization & renewals.
To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure.
Education Requirement
- High school diploma or equivalent (Bachelor’s degree preferred).
- Previous experience in telemarketing or tele-calling is a plus.
- Excellent verbal communication skills and a clear phone voice.
- Strong interpersonal skills with the ability to build rapport with potential customers.
Skills and Requirements
- Ability to work independently and as part of a team.
- Patience and resilience to handle rejection or objections.
- Persuasive and convincing communication style.
- Basic computer skills for data entry and call tracking.
- Goal-oriented and self-motivated.